Levering
Every piece of jewelry we sell is made to order, unless otherwise specified. We offer a very wide range of sizes as well as customization, so we only begin production once an order comes in. This means none of our products are ever ready to ship.
If you need your item by a specific date, please contact us using any of the methods found on our contact page before placing your order.
Christmas/New Years 2024
Please place all orders before the 15th of December 2024 for delivery before Christmas.
We are taking a break between 20th of December and 20th of January. All orders placed after 20th of December 2024 will only begin processing after the 20th of January 2025, with normal processing time from this date.
Silver jewelry
We aim to ship silver items within 10 working days, but we may take longer if we need to source special materials. It may be a lot quicker for less busy periods but drop us an e-mail if you have a deadline and we will work around it.
Gold jewellery
Gold items will take an estimated 20 working days, as all gold items require specially ordered materials.
Spesialbestilling
The processing time for custom orders will depend on the product, however we will communicate as clearly as possible with you and give you a clear time estimate before starting the order.
Again, if you need your item by a specific date, please contact us before placing your order.
How long will it take to arrive?
Our standard method of shipping internationally is via UPS Express, which takes 2-3 working days to arrive.
For orders sent via the normal postal service/Posten Norge, the following transit times apply:
- Within Norway, orders will typically arrive within 2 to 5 business days.
- For countries in Europe, the estimated delivery time is 4 to 9 business days.
- For the USA, the estimated delivery time is 5 to 10 business days.
- For countries outside of the above, estimated delivery is 5 to 10 business days.
Upon delivery
Many shipments will require a signature on delivery. Keep in mind that orders outside of Norway will take more or less time according to customs clearance procedures in the destination country.
To ensure your items are not delayed please make sure someone is available to sign for the items at the delivery address.
We might ship your orders in one or more parcels if necessary – at no additional cost to you, but please be aware of this if ordering more than one item.
Note that we are not responsible for delays during shipping, nor delays caused by any customs clearance procedures in the destination country, or any duties and taxes incurred in the destination country.
How much does delivery cost?
We offer free delivery on orders to the following countries:
North America
- United States
- Canada
Europe
- Austria
- Belgium
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Spain
- Sweden
- Switzerland
- United Kingdom
For countries outside of the ones mentioned above, we operate a standard shipping cost of NOK 200 (about $20, £15, €20) worldwide, however some exceptions to this may apply.
To calculate the exact shipping cost please visit the Cart or Checkout Page and enter your address and the cost will be calculated automatically, if we ship to your chosen delivery address.
Note that orders shipped outside of Norway may be subject to customs duties, import fees, import taxes, customs brokerage fees, sales taxes and other fees levied by the destination country, which are the responsibility of the buyer. Please see our Betingelser for more info.
How do you package your items?
Silver jewelry
Our silver rings, necklaces, and earrings are packaged in a black cotton drawstring bag, inside a small brown box. Inside you will also find a Town Talk polishing cloth to keep your silver piece shiny over time. The box has a bow tied around it to secure it shut and allow you to gift it to someone straight away. This box is then placed inside a Jiffy Green mailing envelope, which has enough padding to keep your box safe. Our packaging is fully recyclable, in line with our aim to reduce our environmental impact. We do advise you keep the cotton bag to safely store your jewellery.
Gold jewelry
Our gold rings are packaged in a black wooden ring box, with a cream faux-leather interior. If you purchase a single ring, we place it in an individual ring box, while ring sets are placed in a larger double wooden ring box. These are high quality ring boxes that we advise you to keep to store your jewellery safely. With the wooden box you also receive a gold polishing cloth. We pack the wooden box inside a recyclable Kraft box, which has wood wool for padding. This box is then tied up with a bow so you can gift it to someone straight away.